Shipping:
We aim to process and dispatch orders within [X hours/days] of receiving them. Shipping costs and estimated delivery times vary based on your location and the shipping method selected during checkout.
Delivery:
The estimated delivery time is [X days/weeks] from the date of dispatch. Delays may occur due to factors beyond our control, such as customs clearance, weather conditions, or other unforeseen circumstances. We do our best to ensure timely delivery and will provide you with tracking information to monitor your shipment’s progress.
Lost or Delayed Shipments:
In the rare event of a lost or significantly delayed shipment, please contact our customer support team. We will investigate the issue and work towards a resolution, which may include a replacement shipment or a refund, based on the specific situation.
International Shipping:
For international orders, additional customs fees, taxes, or duties may apply. These fees are the responsibility of the recipient and are not included in the order total or shipping cost. Please be aware of your country’s customs policies and any additional charges that may apply.
